Are you struggling with the challenges of increasing sales in your senior living community? Do you find it difficult to maintain your community’s occupancy numbers?
We can help!
At LeadGenie, we’ve helped countless senior living communities overcome the challenges they face when trying to successfully fill their apartments. Now, we’re sharing the top five problems we often hear — as well as, our concrete solutions!
Top senior living sales problems and LeadGenie’s solutions
Problem #1: Your sales team can’t reach out to qualified lead calls quickly enough.
We recognize that nurturing senior living prospects takes time, and that’s why we’re here to answer every lead call personally and use the discovery process to identify pain points and learn more about your buyers.
As a centralized senior living call center, LeadGenie will enter every lead into your CRM and advance more calls to scheduled tours. We also seamlessly blend into your team and represent your brand with integrity and trust.
Learn more about how LeadGenie improves speed to the lead >>
Problem #2: Your front desk staff isn’t equipped to manage sales inquiry calls. (And they shouldn’t be!)
Although your front desk staff can likely multi-task successfully, you shouldn’t depend on them to manage your sales inquiry calls. Lead calls can take time and require your fully devoted attention. Instead of training your front desk to respond to your lead inquiries, let LeadGenie step in to save the day!
LeadGenie service agreements guarantee that 80% of calls are answered in 30 seconds or less. We will answer your calls and move qualified leads through the sales funnel to a scheduled visit. We can also make outbound calls to web leads, form fills, and third-party leads.
Problem #3: You’re short-staffed.
Being down a team member in a small department can be challenging to overcome. Slow response times to lead calls can create a chain reaction of lower conversions and a declining occupancy rate. LeadGenie understands how important each role is to the overall success of your community’s goals.
Allow us to support you when you need it most! LeadGenie can manage both inbound and outbound calls. We can assist with event management, tour setting, third-party lead responses, and cold lead outreach. Additionally, we utilize your CRM, marketing automation, and SMS platforms.
Find out how a senior living call center can know so much about your community >>
Problem #4: You need to successfully pre-lease a new senior living community.
Reopening after a lengthy renovation or leasing up to a target occupancy on the first day a community is open can be stressful. You’ll need a dedicated salesperson to build a substantial lead pipeline before you open the doors. If you’re running out of time to build an interest list, secure personalized tours, take deposits, and manage events and follow-up, LeadGenie can help!
LeadGenie provides you with a virtual team of industry experts ready to answer calls, convert leads, and secure move-ins. We can do it all without renting a leasing office or sales trailer, and you don’t need to pay us benefits or sales commissions.
Problem #5: You have multiple communities in a shared market that need unified sales coverage.
When you’re managing multiple communities in a shared market, you may find yourself getting duplicate leads competing against each other for the sale. A centralized senior living call center like LeadGenie can help coordinate your leads and identify which community is best for each prospect.
Instead of hiring another full-time sales team member, consider reallocating those dollars to an experienced lead management solution. LeadGenie can save you money on commissions and benefits and provide the sales support you need across all channels and communities.
Ready to give a senior living call center a try?
LeadGenie will seamlessly extend your brand and help your community succeed! We are a complete lead management solution that will support your team and boost your tours and move-ins. LeadGenie offers virtual sales support, quickly and consistently responding to and reaching out to your leads.
We do this through a customized approach free of long-term contracts and one-size-fits-all packages. You decide what works best for you!
