LeadGenie call center counselors – or Genies as we like to call them – are experienced industry professionals who know and understand the senior living industry from the inside out.
Our counselors have a deep understanding of prospective senior living community residents and their loved ones, their pain points, needs, wants, and concerns. They know the senior living customer journey involves much more than simply connecting a prospect with a community. It takes nurturing, empathy, respect, and care.
Our counselors are trusted to handle our clients’ leads with the compassion, dignity, and respect they want and deserve.
LeadGenie counselors are a seamless, shining representation of our clients’ brands— showing their leads from the very first moment why our client is different, special, and the perfect choice to fulfill that prospect’s senior living needs.