Chances are you’ve experienced times when you were short-staffed or had more tasks than your senior living community’s sales team could handle.
Have you ever considered partnering with a senior living call center to help support your team and community?
Discover what a call center can do that a senior living community’s sales team can’t in this blog from LeadGenie.
How a call center can fill in the gaps for your senior living sales team
#1 A senior living call center can immediately respond to leads – at all hours
In an industry where speed to the lead is critical to increasing conversions, a senior living call center like LeadGenie can provide a near-immediate response to every phone call, form fill, and chat. They’ll serve as your virtual sales concierge and follow your company’s established sales process, documenting sales activities in your CRM as they go.
You can’t ask your community’s sales team to be available 24/7, so a call center can fill those gaps or take over that task altogether.
Download our virtual sales concierge flyers for more information >>
#2 A senior living call center can cover any community sales team vacancies
Vacancies in senior living sales positions can often be high in senior living communities, whether due to turnover, vacations, and gaps in scheduling. A senior living call center can cover the vacancy, whether it’s short-term or long-term. The call center can manage new leads, follow up with existing prospects, book tours, help manage move-ins, and more, just like a senior living salesperson can.
You may even want to consider using a call center to fill a position permanently, saving you the high cost associated with a full-time employee like benefits and commissions.
Download our sales coverage flyer to get additional details and pricing >>
#3 A senior living call center can provide unified coverage for multi-community markets
Many communities with multiple locations in a shared market experience a high number of duplicate leads, which can be tricky for in-house sales teams to manage efficiently. To avoid causing confusion and irritation among your prospects, let a centralized senior living call center coordinate all your area communities’ leads.
The call center can work with your community teams to set appointments with the right prospects, and they can complete follow ups and document activities into your CRM.
